In this article, we explore what new-build snagging is and how a structural warranty can help both homeowners and property developers.

What is snagging?

When moving into a new home, a buyer will expect everything to be perfect, but there are often small issues that need to be put right after completion. This is known as snagging.

New-build snagging can include, but is not limited to:

  • Small areas of damage (i.e. cosmetic scratches and/or minor settlement cracks etc)
  • Areas where work isn’t up to standard (i.e. loose hinges, loose screws etc)
  • Areas where the specification is not completed to the agreed standard, or not completed at all
  • Any serious oversights regarding defects or breaches of regulations.

Under the Consumer Code for New Homes, new-home developers must provide the buyer with comprehensive and accessible information on snagging. They must explain what it is and how to report any snagging issues that the homeowner may encounter.

What is a snagging list?

When moving into a new property, developers may request that snags are reported as soon as possible.

If you’re a new homeowner and are unsure where to start, there are some great snagging list templates that you can download online.

Snagging list tips: What to look for outside:

  • Do the roof tiles appear cracked or loose?
  • Does the brickwork and/or render appear satisfactory?
  • Are all external boundaries, such as fences, complete?

Snagging list tips: What to look for inside:

  • Are doors evenly hung?
  • Do all external doors and windows work as they should?
  • Are there any scratches on the glass?
  • Do all appliances in kitchens and bathrooms work as they should?
  • Are all walls and ceilings evenly painted, with no scratches and defects?

How is the homeowner protected?

Under a New Home Structural Warranty Policy, the Developer the developer of a new home sold on the open market is responsible for all repairs and defects within the first two years.

One Guarantee is a member of the Consumer Code for New Homes. This offers dispute resolution should there be any breakdown in communication between the developer and homeowner.

To find out more about the features of our New Homes Policy, get in touch today via email or by calling 01603 218288